Can I send a defective pen back?
LAMY 001 2000 Black Extra Fine (EF) Gold Nib Fountain Pen 4000017 with ink
Lamy is notorious for its quality control issues. If I recieve a pean that has a problem, can I send it back for a replacement/refund?
Status:
Open Oct 01, 2021 - 03:43 PM
1answer
Answer
Oct 08, 2021 - 01:27 PM
Absolutely. You have 30 days from the date you receive your item to send it back to us. As long as the item is new and unused (if it is a defective nib its fine if it has been inked, just try to clean it if you are able, if not we can clean it here) we can accept the return and provide you with a new item.
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